Best 30 Self Storage in Tucson, AZ with Reviews -
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By: Terri B.
Public Storage
I have been renting storage unit from Public Storage going on three years now I have been at multiple locations but within the last year I have been at the Houghton location and I just think everybody needs to know that the woman that works there full-time her name is Aisha she is very outgoing very friendly she will go above and beyond her job title to help you out as much as possible I can't really say that about the girl that takes her place when she's off. just know that when you go to Public Storage all of their friendly faces specially the one on Tanque Verde and Wrightstown and the location on East Houghton those two locations have the friendliest employees ever and their boss Wes is super generous and a very nice man. I know the public storage is a little bit pricey but with the employees and the generosity and their smiling faces makes up for every bit of the money spent.
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By: Jennifer S.
CubeSmart Self Storage
I like the fact that they check everyone's lock and makes sure they are not tamper with. The staff is wonderful
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By: Richard H.
American Self Storage
Amazing customer service. Friendly staff, very clean facility and great rates. Love the climate control to protect possessions.
By: Deanna P.
U-Box of Tucson
My experience with U-haul--in Tucson, Phoenix and every other location I've had to deal with in this one move--was absolutely horrible. Please, do not support this company--the customer service is extremely poor, ranging from rude to incompetent, and the product is overpriced and unreliable. For those who want to know exactly why I say this, read on. It's a long and epic journey. I rented a U-box to assist me with a move from Tucson, AZ to British Columbia. When the U-haul rep arrived to drop off my U-Box, she had no U-Haul customs forms and no idea that my goods were being shipped to Canada. She said not to worry, and that she would bring the paperwork with her the next day and we could do it up quickly before she took my stuff. The next day she arrived 45 minutes early to tell me that there are several things not allowed in the container and she would be back in an hour so that I could take anything I needed out of the box. 45 minutes, to unpack my entire box and go through anything not allowed? Please note that U-Box has more restrictions that what one could simple carry over the border in a suitcase, so this information was not intuitive. Next she takes the paperwork and e-mails me a copy. Little did I know that I MUST have the original paperwork (which she insisted on taking), and so I got held up at the border trying to get into Canada, and I later had to have the paperwork fed-exed to me because there was no way I could clear my goods at customs if I did not have it. U-haul paid for the fed-ex, but the only reason it was even sent to me was because I was continuously calling to see where my box was, and the problem came up. Had I not been diligent, I would have made the trip to customs, and been denied my things. Which brings me to another point--U-haul could have my things shipped straight to Vancouver Island, but in an effort to save themselves some money, they simply brought it the Canada-America border for me to clear it. This meant that I had to pay for a ferry ride to Vancouver, and drive down (quite pricey to do with a car). There were several places I could have gone to on the Island, but U-haul decided not to send it there. The customs and broker people were lovely--it was all thanks to them that I even got my things. They allowed me to come later than the normal business hours, because U-haul, of course, e-mailed me at 1:30PM to tell me I had to clear my stuff within 48 hours or I would be charged 150$ per day. This much notice to cancel work, and book myself on the ferry to get to the border. My things arrived two weeks late. No compensation was offered. More importantly, no apology was ever given. During this time, I spent countless hours on the phone with U-haul--no one could ever tell me where my box was or when it was arriving. More than 10 times (I KID YOU NOT), I was "accidentally transferred" or hung up on. Again, no apology, and I was often treated rudely for simply wanting to know where my things were. There is SO much more I could tell you, but this is getting really long so I'll stop. I do want to say, however, that I honestly was fair and polite with U-haul. At times I was frustrated--often I was--but I never swore, made ridiculous demands or screamed. I did not deserve the kind of treatment I received. I haven't even made my objection yet just because I wanted a break from their horrible representatives. Please, don't support a company that thinks its acceptable to treat people this way! I spoke to several people about this experience, and all reported similar encounters. One friend even told me that she used to work with the company, and left because it was so corrupt. I will be reporting them to the Better Business Bureau, and I will be telling everyone I know to avoid this company.
By: sabrinadeceault
U-Box of Tucson
run for the hills and save yourself from a massive migraine. They have horrible customer service, deliver your U-Box 5 days late and tell you they are not at fault.
By: studio104
Foothills Self Storage
Really a nice place ran by good people!
Tips & Advices
Many storage unit companies provide moving equipment that you can use to help maneuver your belongings. This equipment might be available for rental, and some storage companies will loan certain items to you at no charge. The range of options can include items such as push carts and dollies.
Storage units allow vehicle storage, and you'll typically need to rent an outdoor unit to facilitate this process. An outdoor storage unit that accommodates vehicles may have its own walls and door, or it may be a covered unit that's partitioned with wire mesh. Another option is to rent covered storage for your vehicle. With covered storage, your vehicle is stored in a space that is shared with other vehicles. These spaces are similar to parking spaces in a secure lot.
There are certain differences that separate indoor and outdoor storage units. Indoor storage units are often housed in secure facilities, and they offer perks such as climate control. These units are the best choice for sensitive and valuable items, since they offer protection from pests, weather, and intruders. Outdoor storage units are usually much larger than indoor units, and they often offer drive-up access to each unit. Outdoor storage units are excellent for storing larger items such as furniture, boats, and cars.
Storage unit rental fees do not include property insurance for stored items. Storage facilities are typically protected by insurance, but this coverage only applies to the building itself, and not the contents of the storage units. Your homeowners insurance might provide coverage for your stored items. Storage insurance is also available, and premiums typically start at roughly $7 per month for $1,000 worth of coverage.
The minimum rental period for most storage units is one month. Some storage facilities offer promotions and discounts that require a longer minimum rental period for discounts to be redeemed. For example, a storage facility might offer the first month of rental free with a two-month minimum.

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