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11/25/2012
By: phxluxuryrealestate
Roadrunner Florist
I have been doing business with these ladies at Roadrunner Florist and Basket Express for some 12 years now. I have always found their customer service to be of the highest standards and integrity. I have stopped in at the last minute of the day and needed Flowers arranged and they stayed late to make up my arrangement and did not charge me extra for my last minute emergency.I have requested some very demanding items from this company, (I give to my clients as thank you gifts) and they have never let me down. I have purchased Roses, (long stem and arrangements) holiday arrangements as well as funeral arrangements, I have purchased custom Gift baskets and as I stated never once have I been disappointed.I would recommend this company to any businessperson who is looking to show their appreciation to their client.
11/29/2012
By: ejneumann
Roadrunner Florist
This is the place I keep telling everybody about! One of those little hidden treasures in the valley. A couple of wonderful ladies who I've done business with for over 20 years and I won't go anywhere else, especially not for the cheap stuff sold elsewhere. Each floral piece is hand-designed, and each basket is hand-crafted, both customized to the individual customer's order. You'll NEVER get that from a 1-800! The flowers last so much longer than the ones from the grocery store, and they're not just a generic everybody gets. Got somebody special? Get them something special, just for them! And this is the place that can do you right :)
05/28/2013
By: adelekay
Roadrunner Florist
Does this type of personal customer-service still exist? Yes, if you are lucky enough to find such places- and this is one top-notch florist. I live in Chicago and wanted to order a special plant for my Phoenix friend. From the minute Tina answered the phone, I was confident that my order was in good hands. The attention she gave to choosing the plant, describing all others, and sending me a picture (without my asking!) is almost unheard of these days. Anyone from out of town wishing to send flowers to the Phoenix area- hear this: This is The Best Service you could possibly wish for. And the plant was absolutely stunning!
04/21/2012
By: smittys
Roadrunner Florist
John, You must be writing about a different shop. I know what Pam sends out and I've seen what others send out and there's a big difference. These other guys send out jumk and expect you to pay for that garbage. But not Roadrunner. I'm sure if you had a problem with your flowers (and I never have) and you contacted Pam or Tina they'd take care of it in a minute. To go online here and post something negative about Roadrunner is just not fair. Wherever you got your roses, did you call the flower shop and tell them? Listen people, you can't do any better than Pam's roses. I know. This shop deserves a 5 star review
02/20/2014
By: Marilyn R.
Roadrunner Florist
I live in Virginia and contacted Road Runner to order an arrangement for my daughter-in-law's 40th birthday. Tina was so helpful and understanding of just what I wanted. My son sent me a picture and the arrangement was absolutely gorgeous - full of pink just like I told them was her favorite color. Also, I received a wonderful, personalized thank you note from Tina and Pamela in the mail. What a special touch! It is rare to find such excellent service these days - I s appreciated it!
05/21/2008
By: jgutier123
Roadrunner Florist
How wonderful it is to work with a competent, local company!I called Tina and ordered a gift basket as a thank you. The basket was delivered within the hour, and it contained exactly what I asked for. A magnificent selection of goodies! Yes, she also carries items for babies, and weddings, and new homes. She was telling me about all the special occasions and I'll be using her again and again! Thanks, Tina, for a job well done!
08/17/2012
By: drmaclean
1-800-FLOWERS.COM
I have bought flowers from Flowerama on several occasions & have always been extremely happy with the quality and the great customer service! I have special ordered arrangements, bought straight from the case when I've been in a hurry (they've even let me modify), and I've even ordered stems to make my own arrangements when I hosted a bridal shower. I highly recommend them!
01/09/2016
By: Lisa C.
Grand Designs
Something a little different, stylishly presented, perfect quality. However it is the customer service that is truly distinctive. They pick up the phone and treat you as in individual, it is important for them to get it right for every customer and my guess is they do. My sister was happy and loved the arrangement I sent her for her birthday. Thank you guys very much.
05/21/2008
By: jgutier123
Roadrunner Florist
I called Tina and ordered a gift basket about 10:15 this morning as a thank you for a man who changed a tire on my car last night. What a surprise! The gift basket was delivered before 11!! WOW! I would recommend Roadrunner Florist & Basket Express to everyone!! Thanks, Tina, for a job well done! J. Gutierrez, Phoenix, AZ
06/05/2013
By: tonic521
Roadrunner Florist
I got in touch with this company by accident and I am so glad! I am located in St Louis MO and they were still able to ship an awesome bouquet all the way here for my lady. She was ecstatic! Thank you so much Tina and Pam for everything and I will definitely be back. You have earned a customer for life!

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