Best 30 Movers in Ithaca, NY with Reviews - YP.com

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04/23/2017
By: Kelly J.
Hired Hands
There are pluses and minuses. The owner and workers were incredibly polite and hardworking, they were on time and started to work immediately on loading from our third floor walkup, and worked consistently and efficiently. However, they came unprepared and did not handle our things carefully. I was told they would wrap our mattress and bed springs, as well as our tv, but they came without anything to wrap them. Our mattress and tv were ruined. Lots of furniture was scratched, lampshades were dirty, part of our bed frame got lost, they scratched walls and the ceiling while unloading in to our new apartment. We were offered 380 compensation to cover professional mattress cleaning (that wasn't successful in getting out the ground in mud and certainly wasn't successful in fixing the holes, rips, and tears) and television replacement. They did more financial damage than the entirety of what we paid them. And frustratingly said they were going "above and beyond" with compensation. I understand that things happen while moving, and I would expect things like dirty lampshades and minor furniture scratches, but not accepting responsibility for the things that were ruined DUE TO their not being prepared and not doing what they'd agreed to do is infuriating. I can't recommend them but the owner said they'd be doing some retraining, so I guess our loss your gain.
Tips & Advices
Yes, it’s best to empty drawers, wardrobes and chests before a move. Items always get knocked around a bit, and doors can fly open even if they’ve been taped. In fact, more often than not, movers will want to remove the drawers from a dresser--or disassemble the wardrobe to be more space-efficient.
Yes, it is customary to tip movers, but the amount varies widely. For full-service moves, a 5 percent tip is suggested, although, for extra service, some people go up to 10 percent . For small local movers, you can give each mover $10 for a few-hour job, or $20-$40 for jobs that take longer.
A bill of lading is the legal contract for the move. It provides a detailed receipt, in addition to a contract between the client and the mover. It authorizes the mover to transport the goods from one specific point to another, and it outlines the exact scope of services, with cost breakdown for those services. It also provides an itemized list of the inventory, and carrier liability protection for each declared item. Finally, it specifies the payment arrangement. Make sure to go over your itemized list extremely carefully before finalizing the paperwork--and get a copy of the full document. A good mover will go over everything on the bill of lading with the customer.
There are several items that moving companies will not move – those items will be listed on a document as “non-allowables.” These items typically fall in three categories: perishables, sentimental/personal items, and hazardous material. Perishables are food and plants. Sentimental/personal value is up to the client to decide, but usually includes jewelry, medical and dental records, personal paperwork, valuables and collectibles. Hazardous material is the tricky category, since it includes a lot of everyday items found in the garage, garden or kitchen. For example, cleaning liquids and pesticides both are considered non-allowable by many companies. Some go so far as to disallow nail polish and batteries.
A binding estimate means that the moving company cannot charge more than the stated amount, though they can lower the final bill if the scope of the job was smaller than expected. A non-binding moving estimate is more likely to wind up costing more than expected, since the movers can increase their rates for unforeseen variables like stairs, “long carry” and materials.

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