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12/31/2010
By: modestmouse2011
Sunbelt Credit
This business would have received 5 stars if it hadn't been for one unprofessional employee, now isn’t that the way it goes? One bad apple spoiling the whole bunch? Well, I gave the business 4 stars so she didn’t completely spoil the rating. I am currently doing business with this company and am happy to report that they are very professional and friendly in all their dealings, well except for that one employee, whom I shall not name. Now, to be fair, I have not dealt directly with this employee but did observe her while I was waiting to be helped. I noticed her constantly glancing at her cell phone, socializing with customers that she knew before they became a customer (relatives?) and ignoring waiting customers to continue laughing and talking about “that one time at band camp.” I was the next in line, so fortunately I didn’t have to wait long, but other customers were waiting. She did not smile at nor greet incoming customers as other employees did, she was too busy “socializing”. In an environment where customers are waiting, I would suggest to try to keep it professional and to act like you appreciate your customer’s and their time, even if you really don’t. To the other employees of Sunbelt - Excellent job, keep up the good work!

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