Best 30 Locks Locksmiths in Durham, NC with Reviews - YP.com
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08/22/2015
By: Tink 7.
On The Double Locksmith 24-7
I've used this company in the past here in Fayetteville, NC. The technician has good customer service skills and was able to develop are rapport with me which gave me the confidence to use this companies services again... Today however, I called the business (1-888-281-2386 FREE) to get all my doors lock change. I got the impression that the representative did not want to help me so I told him that I will call his technician direct. I didn't foresee a problem, figuring that the technician will report the job in however, the representative called me back saying that the technician will loose his job if I did that and attacked my character as being a bad customer and in so many words say that I am jipping the business by calling the technician direct.. I tried calling back to speak with the owner and he said he was the owner... I just cant believe an owner will yell and attack a customers characteristics like that... I don't call the locksmith often and don't know the protocols. I've never known an owner to do something like that. I would think that they would want to gain business not loose it. I will share this negative experience with anyone I know not to bring business to this establishment. Poor customer services skills
07/14/2014
By: Richard W.
On The Double Locksmith 24-7
I would stay away from these guys... I went there today with a very simple request and all they wanted to do was tell me it could not be done. I needed a new Weiser lock set to the same pattern as an older Weiser lock, then I needed 6 keys cut. All they kept talking about was how I had a Weiser key and the new Weiser lock had a Quickset keyway. I am not a locksmith but I understood how to do this and these guys were clueless. I drove to Busses in Raleigh and made the same request, and they understood and how to do it.. 6 min later I was out the door with pins reset and new keys made.
Tips & Advices
Locksmiths-in-training can receive foundational knowledge and skills through programs offered at technical colleges or vocational schools. These would include basic courses on lock mechanics and manipulation, along with general skills like business management. From there, most trainees seek an apprenticeship, where they work alongside a professional locksmith. This allows them to gain experience in the field. It can also put them on a course toward certification.
Upon arrival to your home, a locksmith should ask you to prove that it is in fact your residence. They should also be able to unlock most common locks without requiring them to be drilled or completely replaced. Be sure to obtain an invoice that lists all charges before agreeing to pay.
  • If possible, research local locksmiths online and take note of any that have poor reviews or complaints.
  • When calling a locksmith, confirm their address matches what you found online or in a directory. Then ask for a cost estimate for the service you need, and ask to have them bring a written copy of this estimate.
  • Some states require locksmiths to be licensed. If your state is one of them, require the locksmith to bring proof of registration when they arrive.
The term locksmith traditionally referred to people who designed and built locks, but today is generally used for those who repair and replace locks. Locksmiths can be available on-call to help people if they're locked out of their home or apartment.
  • First, determine the type of lock you have, as well as the manufacturer or model if possible. You should also obtain measurements of your door and frame.
  • Remove exterior and interior knobs by unscrewing any visible screws you find. Many knobs will include a decorative cover on the interior side that can be removed.
  • Once you've removed the entire lock, find the screws on the inside of the door frame to remove the latch or deadbolt.
  • With everything removed, repeat these steps in reverse order to install the new lock.

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