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06/12/2014
By: Candy C.
Scales N Tails
The employees at Scales & Tails Pet Store do not treat the animals right. They are not provided with the correct substrates or temperatures in their enclosures. I noticed that they had a small leopard gecko on a shelf right next to the door. In the 10 gallon aquarium, I saw sand. Leopard geckos are not supposed to be kept on sand because if they ingest it, it can cause respiratory problems. Also, I didn't see a heat rock. Not to mention, a lot of the cages in the store are to crowded. The employees need to be more considerate of the animals and their specific needs. That's just my opinion.
Tips & Advices
Pet owners usually sign a waiver stating that any injury or illness a dog suffers while at daycare is the responsibility of the owner. However, most facilities carry liability insurance and pet business insurance in the event of a serious incident. To prevent illness, facilities are strict about requiring proof of vaccination and general health from a veterinarian prior to accepting a dog. However, in an off-leash setting, scuffles or fights might occur. Reputable facilities will often hire vet assistants who can treat minor injuries and under-the-weather dogs.  For anything more serious, a good daycare should make it a priority to get the dog to a vet, and get in immediate contact with the owner.

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