Allen Samuels Dodge Chrysler Jeep Ram FIAT

Sometimes when owners of companies pass away, or the really good CEO's retire, the way business are run changes dramatically, goes downhill & fast, but I feel like this company must have good leadership as I continue to be impressed with the Service Department here. I would even drive my other brands of vehicles up to Irving to be serviced from 2014-January 2019, because I was consistently disappointed with "that brands" Service Department here in Waco.

Their Service Department Manager Eric Upton, as well as Service Advisors Lacie, Brandt, Gary, & most recently Jack, have all been very friendly, attentive, & professional and make you feel as if you are their only customer.

I’ve honestly never had this positive of an experience with any other “big name” service departments in Waco during my 8 years of moving here from Dallas/Fort Worth, until I bought my 2018 Dodge Ram Rebel in January 2019, and started bringing it here to be serviced.

They truly are the best in this business & an asset to Waco & I will continue to brag about them to anyone that asks me where they should take their vehicles for service, especially the people I know that own Ram, Dodge & Jeep. I do believe Mr. Allen E. Samuels has got to be smiling down on his Allen Samuels CDJR Waco family, as I feel I have been blessed by them & I am sure they have blessed many others as well.

I am so grateful they are in Waco and Eric Upton is doing a great job with his team. Please Don't Change A Thing!!!

Absolutely amazing best service amongst all other dealerships. .

Great customer service very helpful .

Very helpful, friendly and fast ..

Excellent service & person ability .

Wonderful! Everyone was friendly and helpful. . .

Over all I loved everything great staff and Chad is such an awesome sales man,way to go Chad! .

Outstanding Michael worked very hard to meet my needs .

Really sweet, and loved having him help me!!!!! .

Craig is always amazing .

I have had a pleasant experience with sales and service side of dealership. .

Very good customer service. .

Bob went above and beyond to help me Great service ..

I've always had great service and been treated well here. .

Fast and friendly .

It was great, they helped a lot and answered all my concerns .

Great experience no problems .

The whole experience was great from start to end. It didn't take to long and was super easy. .

Always a great experience with Allem Samuels DCJR. It's what keeps me coming back. .

A 10 best day and lowered my payment .