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Phone: (703) 550-7184
- Payment method
- discover, mastercard, amex, visa, all major credit cards
- Neighborhood
- Woodbridge
- AKA
America Auto Salvage Inc
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Reviews
01/24/2018
Not happy with this place. I purchased a used alternator from them and they also installed it on my Camry. A day later my daughter drives the car to work and it breaks down. I had the car towed to my neighborhood Exxon service station where they informed me the alternator was bad and needed to be replaced. I was shocked considering I had just had one put on the car a day earlier. I called American Auto Savage to inform them I was sold a bad alternator and would need to get a new one they stated they would refund me since I was still under their “warranty”. A few days later I called to see when I could expect my refund and I was then told they had no record of telling me they would give me a refund. I asked for manager who happened to not be available. After several calls I have now been told I was out of luck and they will not be refunding me. Stay away from this dishonest business. 1st and only experience never again. You get what you pay for.
01/22/2018
Great service, super helpful got me exactly what I needed quickly and the customer service I received at the counter was outstanding. Definitely recommend giving them a call.
01/06/2017
Nice customer service and they really get me good price, I spoke with Tony he is very helpful make me want to go back to them shop
10/08/2016
This is the best place to go for car parts new and used. I needed a new rim for my vehicle and not only did they have it in stock, it was WAY cheaper than any other place I went to. I'm going back to get new tires, American Auto Salvage is the best
05/21/2016
Terrible! Completely rude and lied over the phone! Even though I was calm and polite asking appropriate questions.
They had a used Rear View Mirror for 25-45 (cost for new at a dealership is $55ish after tax)
And said the $45 is because the have to have a tech go out and remove it... However; The particular mirror for the 2000 Volvo s40, simply slides on/off without anything needing to be unscrewed, etc.
They said the $25 one had a small scratch, and the $45 was pretty decent. Then they change their story and said they charge a $45 minimum on all parts.
So I simply asked the question; If I were to drive there and remove it myself (since a half brain monkey can do it! I did not say this but thought it) would that save cost on delivery and removal?
His response "Well how about I get you a gift card so that way you can feel better about yourself!?" *Hang Up*
If a supervisor cannot appropriately communicate, and provides only excuses = SHADY! Buyer Beware!
07/11/2013
I bought an air flow meter from here, the shipping department sent me a wrong one. Tony took care of me right away! Very happy with Tony's service. Will continue to buy parts from here :)
07/18/2011
The customer service provided by Tony was outstanding. I have an older car and trying to find a window relay was impossible in the Fort Washington, MD area. Not only did Tony help me determine what I needed, gave me an excellent price but he also assisted me with locating a place to install the part. Thank you so much American Auto Salvage, Inc. A very satisified customer!!!!!
Details
Phone: (703) 494-7184
Address: 14210 Jefferson Davis Hwy, Woodbridge, VA 22191
Website: http://www.americanautosalvageva.com
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