Money Warehouse, Inc.

I have called Michelle at this location 3 times in the last 6 months. She took all my personal info and told me what I qualified for and that she would send me out my preapproval letter and more info on the loans that I qualified for. Needless to say she did not and after 2 follow up calls to her (I actually had to call her several times as she is almost impossible to get ahold of) both times she promised that she would email the info and both times she failed. I am beginning to believe that they are either running a scam or they just don't really care about customer service. I have read other reviews about Money Warehouse agents and they are almost all negative with the same exact type of issues.