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06/19/2008
My coworker went to this subway on Harbor Blvd in West Sac and the woman who made the sandwiches got all 3 of them wrong. Whatever - it happens - no big deal, right? Well they were willing to live with theirs but mine was done the worst so I took it back. I went in nicely with the receipt and expected the usual from fast food which is a corrected order. Well, much to my disbelief the two people behind the counter started YELLING AT ME. They swore that they followed my coworker's directions but I was trying to calmly explain that obviously they didn't because all 3 were done wrong. So they were not going to redo my sandwich because they said she should have come back in herself. I was very upset and just decided to leave and as I turned to walk out the lady said "if you want your sandwich done right then you should come in yourself." So I couldn't help but to reply how ridiculous that was because obviously coworkers often make lunch runs for others. And I told them how ridiculous they were being over a sandwich and that they were yelling at me and attacking me for no reason. And then the lady accused me of insulting her so I said "how have I insulted you? I haven't said one thing about you." She said "well you are basically calling me a liar by saying that I didn't follow her directions." So with that I gave up and just walked out. I have NEVER EVER EVER had that horrible of customer service anywhere even at fast food restaurants. I will most certainly never go there again.
06/19/2008
Provided by SuperpagesI do not recommend. Worst customer service ever. They got my sandwich wrong and instead of giving me a new sandwich like any fast food restaurant would do, they yelled at me saying that they followed the directions. I did not ask rude in any way and don't feel I deserved to be verbally attacked over a sandwich. And the manager was the one who yelled at me first and then the woman who made the sandwich joined in. Very unbelievable experience.
Details
Phone: (916) 373-1717
Address: 817 Harbor Blvd, West Sacramento, CA 95691
Website: https://www.subway.com
More Info
- General Info
- Your local West Sacramento Subway® Restaurant, located at 819 Harbor Boulevard brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
- Payment method
- apple pay, visa, master card, all major credit cards, amex, discover
- Price Range
- $$
- Neighborhood
- West Sacramento
- Other Links
- Categories
- Other Information
Good For Groups: Yes
Good for Kids: Yes
Attire: Casual
Take Out: Yes
Cuisines: Sandwiches, Fast Food
Drive Through: No
Bike Parking: No
Takes Reservations: No
Outdoor Seating: No
Price Range : Average
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