Washington County Shared Ride Taxi

I called 3 weeks ago to schedule a ride for our Mom today for our family Christmas celebration. We need a wheelchair van, because she is completely immobile. When they didn’t show up at her nursing home at the scheduled time, we called to see where they were. We were told that they were short drivers, and they had dialysis patients that took priority, so they weren’t coming! I totally understand that, but why weren’t we called ahead of time so we could make other arrangements? I gave them my number when I booked it! It was extremely sad.

Never on time, I call to set up ride and have to call them back 20mins later so "they can check if its possible to give me a ride from hartford to west bend" just dont get why they couldnt let me know right when I called. Unfriendly drivers, and just overall worst taxi service I have delt with.

I was not impressed with the service that I got from this taxi. While I know that they have a large area to cover, the friendliness of the drivers that I had was a bit lacking. They got me where I was going in plenty of time though, which was good, but some friendliness would have beennice.