Easy's Smoke Shop #8

I usually go to the other Easy's smoke shops. I went to this one the other day because it was closer to where I was. The selection was terrible, the people working there were rude, and I felt like they didn't want to help me with anything. I purchased a vaporizer that didn't work. They would not refund nor would they exchange the item. When I asked for a manager, I got a rude woman that said she was the general manager and that Rob Carter, the owner, makes the rules. I did some research and found out he is not the owner of this location. He owns 5 other locations in the DFW area. The difference in quality between the locations truly shows. I'm severely disappointed and will not go back to this location. Apparently, the owner of this location also owns 2 others in the DFW area and passes them off as "Easy's Smoke Shop". Keller is my normal location, and I will only buy my products from that location from now on.

DO NOT BUY HIGH TICKET ITEMS FROM THESE PEOPLE! They double their prices on high ticket items. Just bought the finest vaporizer and found out after I got home just how much of a rip-off this company is. I prefer doing business locally, but when it costs double the retail markup to do it - perhaps my money IS better spent online. Was even told the owner does this as a matter of business practice. Thanks Rob Carter - I do appreciate spending that much for my vaporizer. You won't see another dime from my wallet. If I could shout this from a mountain top I would• • •