New Balance

Totally disinterested in helping me. I stood in the store for 5 minutes before anyone came out of the back. I needed insoles and they didn't have my size. The guy placed a call and asked for a counter hold. He then said they would call me when they came in which should be Wednesday. I gave my name and number and 2 weeks later I've heard nothing. I guess I will order off Amazon,, it's cheaper and faster!