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07/28/2014
Provided by SuperpagesBad-Horrible costome service! 1 guy behind the counter 5 people in line and he keeps talking on the phone. Another guy walks up AFTER I go ask for more help and HE picks up the phone too! NEVER AGAIN!!!
03/26/2014
Provided by SuperpagesI bought 4 new tires for my blazer. They offered me a better deal than Firestone and Tire Discount.
09/25/2009
Provided by SuperpagesThe repairs to my car were done well and in good time but I won't go back to this location due to the service manager's lack of customer service. They overcharged me by $214 on the labor and he acted like he was doing me a favor in refunding my money. Mistakes happen but based on the service manager's comments I don't think this was a mistake. I think they purposely bill this way in the hopes that people won't review the invoice carefully to see that they are double and triple billing on the labor expesnes.
04/21/2008
I came to this location because my car was beginning to pull to left when i would press the brake , but barley noticeable , so i wanted to get it taking care of before it got worse .. I have a 98 lincoln mark 8. So Jeremiah took my care for a test drive and then , put my car on the lift . the manger Tommy told me i needed calibers and new brakes , and that it would be 314.00. to bring it in the following day before noon . on my way home the car was driving horrible ..and as soon as i pulled in to my parking place the passenger side of my car slammed down . . to make a long story short, my car has a air bag suspension , AND THE AIR BAGS SUSPENSION MUST BE SWICTH OFF IN TH TRUNK BEFORE LEFTING THE CAR . THE NEVER OPENED MY TRUNK TO TURN THIS SWICTH OFF. And to make it worse when i called the manger-TOMMY , was very rude and told me that they never lifted my car .. ..
Details
Phone: (817) 560-4606
Address: 7208 Denton Hwy, Watauga, TX 76148
Website: http://www.pepboys.com
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