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Rebekah C.

09/05/2017

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If 0 stars was an option I would give this company that. I've never been treated so poorly in my entire life. After reading the other reviews I had expected a good experience but I got a real surprise. My boyfriend and I applied for a condo listed by the company. We were in love with it. We jumped through all their loops and provided all the information they asked from us. A signed letter from my employer, pay stubs from his etc. Then this woman Shannon called and asked to talk with my employer saying she just needed to verify my letter of employment. I gave her my employer's email address and my employer even offered to set up a time to talk on the phone and answer her questions. Shannon said that wasn't necessary and just asked her to answer by email. So my employer did just that and then forwarded me a copy of the exchanged emails. The next day this Shannon called me and explained that after receiving my letter of employment AND speaking with my employer to verify it, my income was "unverifiable." I was absolutely astounded. I said "you literally verified my income and you are saying that its unverifiable? My employer even offered to speak with you on the phone." Her response? "I just can't verify it at this time." A signed letter, an email to the person I worked for (who offered to call) and she was saying my employment wasn't verifiable. It was at this time that I realized this place was a sham and they were just collecting application fees when they had already decided on a tenant. Knowing that I had met all of the legal requirements for housing, I demanded mine and my boyfriends application fees back. She hung up on me. My very polite mother then called her and I don't know what was said, but my mother said Shannon was incredibly rude to her, but had agreed to talk to me again about my application fees. She finally refunded my application fees. In all the years I've been doing business I've never had a more negative experience.

Details

Phone: (757) 955-2010

Address: 596 Lynnhaven Pkwy, Virginia Beach, VA 23452

Website: http://www.lynnhavenmanagement.com

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