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        gretchy323

        11/30/2010

        Overall
        INCOMPETENT!!!

        I have given this location chance after chance after chance even after they messed up my order 4 times. I ordered 2 combo meals and they forgot both fries. I have spent many times sitting in their drive tru after someone telling me "i'll be right with you" for at least 5-10 mins. repeatedly saying "hello?' or "can I place my order" and have also beeped my horn. I could see people in there and the lights were on so obviously they were opened, plus the fact they usually would say "sorry we're closed". I have complained numerous times to the corporate office and all I got for the time wasted and gas was a free medium sized milkshake. like a milkshake is gonna get me that time back that they wasted.



        TIME IS PRECIOUS SO DON'T WASTE IT TRYING TO GO TO A PLACE THAT HAS INCOMPETENT PEOPLE!!

        Helpful(0)Flag

        Details

        Phone: (716) 213-0061

        Address: 10 Main St, Tonawanda, NY 14150

        Website: http://www.mcdonalds.com/

        More Info

        General Info
        We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
        Services/Products
        DriveThru GiftCards Indoor Dining Available MobileOffers MobileOrdering Outdoor PlayPlace Available PlayLand WiFi
        Payment method
        amex, discover, master card, visa, cash
        Price Range
        $
        Other Links

        http://www.mcdonalds.com/

        https://www.mcdonalds.com/us/en-us/mobile-order-and-pay.html

        https://www.mcdonalds.com/us/en-us/full-menu.html

        Categories
        Fast Food Restaurants, Hamburgers & Hot Dogs, Restaurants, Take Out Restaurants
        Other Information

        Good for Kids: Yes

        Cuisines: Yogurt, Burgers, American, Sandwiches, Hot Dogs, Fast Food, Ice Cream, Healthy, Diner, Cafe, Omelets

        Price Range : Below Average

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