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Lindsay Volkswagen of Dulles

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CLOSED NOW
Today: 7:00 am - 7:00 pm
Tomorrow: 7:00 am - 7:00 pm
Years in Business icon
23 Years
in Business
(703) 880-8000CallVisit WebsiteVisit WebsiteMap & DirectionsDirections22455 Lindsay Cars CtSterling, VA 20166Write a ReviewWrite Review

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General Info
Lindsay Volkswagen of Dulles is an automobile dealership that provides a range of new and used cars, trucks, station wagons and sport utility vehicles. The dealership offers online order placement and appointment scheduling services. It also provides oil change, tire rotation, brake adjustment, wheel alignment and muffler replacement services. The dealership offers service and parts coupons of various denominations. Lindsay Volkswagen of Dulles maintains a collision center and showroom. The dealership offers financing options through third-party lending institutions. It provides several models from Volkswagen, such as the Eos, Jetta, Passat, New Beetle, Tiguan and Touareg. Lindsay Volkswagen of Dulles is a part of Lindsay Automotive Group, which has been in operation since 1949.
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Phone: (703) 884-3746

TollFree: (844) 230-4217

Payment method
discover, master card, visa, amex, debit
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Reviews

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Alton B.

05/09/2017

Overall
Expertise
Professionalism
Selection

This low rating is mostly directed at the service department. The salespeople I've encountered were great but oversold the service department. I've taken our Jetta in 3 times and have yet to walk away completely satisfied. I may be spoiled by Pohanka Acura, Pohanka Chevrolet and Audi of Chantilly, all of which I recommend.

The first time I visited Lindsay VW service department, I had to prove to them that I purchased an extended warranty two weeks earlier to get them to remove charges from our bill. Our latest episode was over purchasing a new key. Seems easy enough, but even though I set the appointment for service online a few days before the appointment, they told me at the service appointment that they were GOING to order the key and would call me when it came in. I paid for the key in advance and waited for the call.

Later I received a call telling me that my key was in and to stop by at my convenience. I went a couple days later with the family expecting to pick it up and go. The service advisor told me it would take an hour to program. (Would have been nice to know in advance.) We did not have an hour to wait, so I set an appointment for a few days later. All the times were inconvenient because the service department closes at 5pm, according to the service advisor.

We returned for the appointment to program the key. We took a seat in the lounge for about 40 minutes when the service advisor said we were all set to go when the car came out of the wash. When we saw the car was finished, we left. Soon after we were on the highway, the service advisor called to say we needed to pay for the programming ($95). This was the first mention of this fee. Of course it was rush hour by this time, so we made our way back and paid the $95.

What bothers me most about this is we have 3 kids who drive VW Jettas. The boys have moved away already. This is our oldest daughter's car, and we have two more girls about to start driving, and I really wanted to buy a VW Golf GTI for my own tool around car. Now I need a new plan for those three cars solely because of the Lindsay VW Service Department. Too bad it's the only VW dealership within 25 miles of our home. Very disappointing.

anonymous

10/24/2013

Provided by Superpages
Overall

Had a wonderful experience buying from Lindsay VW and highly recommend them. This was our familys first time buying a car and it went much better than we anticipated. Throughout the whole process, their staff was professional, courteous, informative, and did not any use high pressure tactics. From the moment we walked in the door we were greeted with a smile and offered something to drink. When we were stuck between two models, they let us take them both out again just to be sure we knew what we wanted. When we wanted to discuss something, they gave us time and space to discuss it alone. They were very reasonable and we were able to negotiate a price and financial package that really worked for us. We got a great price and world class customer service. We worked directly with Mac Weinstein and he was great! We couldnt be happier with our experience at Lindsey VW.

ross_valerie

10/24/2012

Provided by Superpages
Overall

I was very well taken care of by your staff. Harry was my salesman, he helped me pick out my car. He was very thorough explaining paperwork, what/why I was signing each form. He explain the car when he took me on a test drive. He carefully explained all the acessories when I picked up my car. He called me to see if I had any questions the next day. I got another call 2 days later to make sure I was satisfied with my car and asked if I had any questions. Everyone treated me exellantly. I will reccomend Harry and Lindsey VW to all my family and friends. Thanks you for a beautiful car and I am so excited about all of it's functions. I love the diesel engine and get such great gas mileage. Thank you Harry!!!!

anonymous

12/19/2008

Provided by Superpages
Overall

We ordered a part from Lindsay, and they got the wrong part in. They ordered the correct part, then changed the date it was supposed to arrive FOUR TIMES. We still don't have our part. Their parts department has NO IDEA what they are doing. If they had told us it would be this long, we would have gone somewhere else that could SUCCESSFULLY order this part. My daughter has been without a car for 2 WEEKS because of these people.

Details

Phone: (703) 880-8000

Address: 22455 Lindsay Cars Ct, Sterling, VA 20166

Website: http://www.lindsayvolkswagen.com

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