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(703) 433-2666CallVisit WebsiteVisit WebsiteMap & DirectionsDirections45110 Ocean CtSterling, VA 20166Write a ReviewWrite Review

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Parking: Lot

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Sachin P.

11/05/2016

Overall
Promptness

This is probably the worst, unprofessional imbeciles I have ever worked with. I had ordered an LG washer and Dryer from JCpenney on Oct 5 with the original delivery scheduled for Oct 22. Today is Nov 4 and my Washer n Dryer are still not installed after 4 visits from these guys. To top it off one of the installers gave serious attitude and threatened me because I asked them to cover their shoes before carrying the machine on my new hardwood floors. The worst of all every time these guys come to my place they always have some excuse to not install. Infact my Washer n Dryer were damaged in delivery process and I'm left to deal with the manafacturer to get the units replaced. Because of this horrendous experience I'm cancelling my order with JCpenney and going to other dealers and checking if they do business with these @$#!. If they do, not buying products from the dealers at all. I can't believe such people exist in this country...these guys also cuss in spanish when they come to deliver knowing very well I don't speak the language.

21forever

05/22/2008

Overall
Substandard at best!

FSA Network Inc. sent two agents to my home to deliver an appliance that I ordered from Home Depot. The two agents never measured any area and with complete negligence, came barreling through my home, left my front door wide open with a kid and animals, proceeded to loose control of the appliance (stove) and smashed it right into my table. That's bad enough, but not neccessarly cause for major reaction untill I heard what came out of the agents mouth. He looked at me and said without even thinking (or mabye this is how they train their employees to get out of liability, or try!) he said "there are already scratches on your table". You can guess what happend next! This company is subcontracted through Home Depot, although I still recommend Home Depot for your allpainces, I encourage you as the consumer/cutomer to investigate any delivery company subcontracted by ANY comany before you purchase. The delivery person's hired at FSA Network Inc. are unqualified and give substandard service at best. And remember, go straight to the top!!

Details

Phone: (703) 433-2666

Address: 45110 Ocean Ct, Sterling, VA 20166

Website: http://www.facebook.com/pages/edit/?id=1...

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