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McLea's Tire & Automotive - 19285 Sonoma Hwy.
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01/14/2010
I took my newer vehicle to McLEA'S for tires because they had the best price or so I thought. I was told I needed an allignment for even more money but without my vehicle being properly alligned my tire won't last as long. 4 new tire and a proper allignment I thought it would be a long time before I would have to buy new tires. I was told by McLEA'S that my tires should last 50,000 - 60,000 miles. I only got 30,000 miles. I thought wow something is wrong here. I called McLEA'S to give them the opportunity to make it right and they won't. They are not willing to do anything. The told me that 30,000 was a lot of miles. I wish I would have spent the extra money with a more reputable company and actually was able to get the 50,000 - 60,000 miles I was told I would get. I will never go back to them nor will I allow anyone I know to go their to be ripped off.
I am not aware of this situation & it is very important to us that every customer is satisfied with our products & services, Please recontact us so we can resolve your dispute. Customer service is our #1 goal. I will make it right!
Details
Phone: (707) 931-7900
Address: 19285 Highway 12, Sonoma, CA 95476
Website: http://www.mcleastire.com
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