Eye Care, Inc.

They have great service. They are very helpful.

Loved the eye doctor, but the customer service with that front desk service is horrible!!! So unprofessional and have the audacity to lie! Not once, not twice, but three times now on three different occasions. Already overcharged me on one appointment. Loed about available appointment times, and no belief in kindness or curiosity. Hate that my insurance has me limited but I'd rather pay full price for another office!!! Not coming back.

This place has the worst customer service. Three time I have had to go without due to this office not following through. This last incident. I turn my glasses in dec 22 and I still don’t have my glass on Jan 15. They just needed to be mended at the nose. Nobody has called me and said anything about them being ready. I need my glasses everyday so it’s veen tough. I called and they were like “yeah they here”. Really when we’re yall gonna let me know. I changeing dr office. Duces!

My daughter had a scheduled appointment with this business that got all my daughters information and I had put aside some business meetings for this appointment two days before appointment they call me to tell me that they no longer accept my daughters insurance when my appointment was made before their cut off date with the insurance I was completely upset and they didn't seem to care that this was a mistake on their part I seriously do not recommend.

I had to give 1 star but had I been given a chance to give 0 stars I would have.... awful customer service. I have never been so disrespected in my entire life. I will never and I mean never return. This establishment needs a huge re training on how to speak to guest choosing to spend their hard earned money there. In days like today keeping people coming to your place of business is vital and eye care has lost my buisness