More Info

Our Heating Systems Will Give You Peace Of Mind.

General Info
* People usually take a comfortable working and living space for granted without a second thought; they just expect it. The best way to control the temperature in your home or office is to install a good heating system. Your comfort and satisfaction are of prime importance to us. We are the leading Seattle Heating and Cooling Company prepared to assist you in choosing the best options to serve your needs with complete satisfaction. We offer service needs and repairs which may develop on one of the coldest or hottest days of the year. Our work is guaranteed with a promise and we stand by our reputation from many satisfied customers. * Our specialties are commercial and residential heating, cooling, ventilation and indoor air quality. Our company, Secure Comfort is proud to feature high quality, reliable and energy efficient systems matched with preventive maintenance service. * Our goal is to see that you stay warm and cozy in winter and comfortable in summer by maintaining the system and checking that equipment is in excellent working order. We provide routine preventative maintenance service. * Whether you have a gas or electric furnace or heat pump, our expert technicians who are qualified to maintain, repair and replace all makes and models will keep them running smoothly. * We are proud to be a local family operated company with many years in the HVAC construction industry. We begin each job with the goal of not only meeting but exceeding your expectations. To assist you in dealing with the challenges of the energy crises which homeowners are facing daily, our professional goal is to remain informed and keep up to date in every aspect relating to cooling and heating matters in order to make your home the most efficient and comfortable throughout the year. We guarantee our highly trained service comfort advisers have all been background checked and drug tested. We are trained to have the highest level of ethical values. * Free Estimates are now available with our Comfort Specialist * Call us today for all your cooling and heating needs!
Email
Extra Phones

EmergencyPhone: (425) 244-3038

Services/Products
* Air conditioning * Furnace * Filters & Controls * Thermostat
Brands
* American Standard
Payment method
amex, check, debit, discover, financing available, visa, master card
Neighborhoods
Queen Anne, Lower Queen Anne
AKA

Secure Comfort Tech

Categories
Other Information

Services: Duct Repair & Service, Heating, Commercial Air Conditioning, Air Conditioning

Warranties: Yes

Free Estimates: Yes

Reviews

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chil1e26

08/19/2017

Provided by Superpages
Overall

DO NOT HIRE ROBERT ALEXANDER FOR ANY WORK!!!!!!!!!!! He has poor workmanship and unethical business practice. He has cases filed against him for not pulling permits for jobs he has performed. He is doing electrical work with a suspended electrical license. Expired May 2017. Look it up on Labor and Industry website. He installed a new heat pump in our attic and it leaked water. He tried to fix the water leak, and after several attempts he somewhat controlled the water leak. Unfortunately, the unit installed in the attic does not look like what he originally installed. Now, it's dented, pieced together, wrapped in various types of tape--it looks like Frankenstein. We paid for and expected a 15 SEER unit installation. Unbeknownst to us, a 14 SEER unit was installed without our approval. No refund or explanation was ever offered. Due to the water leak, we now have to have our ceiling drywall and attic platform inspected and repaired. Robert agreed to pay for the drywall repair, but we're not holding our breath that he'll follow through on that because he won't pay for the permit that he was originally supposed to do. Even though it was included in the "Flat Fee Rate" as per the contract. Also, on his contract he has expired licenses of plumbers that aren't even his licenses.

jayk777

12/05/2011

Overall
Robert was great to work with....

Robert was great to work with. He went out of his way to make sure my furnace was fixed properly and was really clear to me about what he was fixing and why. He even gave advice additional energy saving measures and on what could make the furnace continue to run well and it was great working with such a qualified professional."

claimed iconBusiness Response12/16/2011

It is always good to here back from customers like you Our hope is to make the visit the most enjoyable that we can thank you.

This listing has been claimed by a business representative.
sued403

12/04/2011

Overall
Comments: Robert was great to ...

Comments: Robert was great to work with. He went out of his way to make sure my furnace was fixed and was really clear to me about what he was fixing and why. He even gave advice on what could make the furnace continue to run well and it was great working with such a qualified professional.

sandraleaven

12/04/2011

Overall
Very flexible on schedule, gav...

Very flexible on schedule, gave a time, not a range to meet! Robert was compeltely professional, went straight to diagnosing the problem and resolving it, and he explained everything along the way. He also tested afterwards to ensure the problem was resolved. I am extremely happy with the service I received and will call them again if I have another furnace issue, and I wouldn't hesitate to refer my friends to him for their heating needs.

Details

Phone: (425) 244-3038

Address: 24 Roy St Suite 435, Seattle, WA 98109

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