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I left Bank Of America because I thought Town & Country Federal Credit Union would be my idea bank. Boy, was I wrong. I got very bad service several times and it was very disappointed. I was running errands for my partner who has been off his feet for several months now and I have been helping him out. I became his full time caregiver. Of course for free of charge.
I never had any problems with TCFCU at Northgate by withdrawing money out for my loving partner until a teller said they can't do that and who was the one that helped. I says there were several including herself and there wasn't any problems and now she can't help help me? I definitely wasn't being treated as a member as if I was some kind of thief or criminal. I don't like people making me feel that way.
I left the counter and immediately took money out of the ATM. When I was about to go back in, I noticed that she was rushing pretending she was talking to her colleage. I saw her watching me. I don't watched. When I passed by her I overheard her call me a moron.
So because of this, I refuse to be a member with this credit union. This happened twice to me. Why be somewhere that would make you feel uncomfortable? I am no happy there anymore.
I never had trouble with Bank Of America, in fact I really like Bank of America. I only left that BOA because I wanted to try out the credit union. But with Town & Country Federal Credit Union they treating me like crap and that is unacceptable.
You just lost two customers. We are not returning there again.
07/01/2014
Taking our business to the Town & Country Federal Credit Union was a severe mistake.
Something is not right when you can only hope that a credit union is taking proper care of your financial affairs. We hoped for good and reliable service and, and we were let down severely.
Details
Phone: (207) 883-7751
Address: 257 Us Route 1, Scarborough, ME 04074
Website: https://www.tcfcu.com
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