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(831) 476-5591CallVisit WebsiteVisit WebsiteMap & DirectionsDirections3505 Portola DrSanta Cruz, CA 95062Write a ReviewWrite Review

More Info

General Info
Glenn's Auto Repair offers general auto repair and preventative maintenance services in Santa Cruz, CA.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Clutches
Brands
A1 Cardone, Flex-A-Lite
Associations
ASE Certified Technicians
Categories

Reviews

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Renee S.

08/29/2018

Overall
Expertise
Selection
Service

My sick elderly father brought his vehicle to get the valve cover gaskets replaced, and conveniently both of the cooling fans (never had a problem with cooling system ever ) needed to be replaced. When asked to provide the " broken parts " we were told that they weighed over 250 lbs and I would need a truck because they wouldn't fit in the back of the vehicle! !! So when I offered to bring a trailer to pick them up, all of a sudden they weren't sure that they could find them. After threatening legal action. They magically appeared. I had an independent certified mechanic look at the parts. He said that the damage to the fans was new and not from wear and tear. My father has been going back and forth between California and New Jersey trying to deal with my dying grandmother and his only daughter having breast and cervical tumor surgeries. Which he explained to them . He also explained that he would be out of state and would be flying back. I'm thoroughly disgusted by what a heartless bunch of parasites ( or should I use " Morally and Ethically Challenged" ) they have been .

amieelaine1

07/02/2009

Overall
You won't find better than Glenn's

The owner and staff at Glenn's Auto Repair are the gold standard by which auto shops should be judged by. They do great work and go beyond what is expected. I was going on a road trip and needed my car checked out before the drive. I also needed someone to check my bike hitch, as it seemed way too wobbly for such a long drive. The owner, Glenn, went way out of his way to help me, making sure the rack was secure. He even a called a friend who owns a bike shop to get his opinion. I couldn't have been more impressed with this place. Fast work, reasonable prices, and honest work practice- you won't find better.

Details

Phone: (831) 476-5591

Address: 3505 Portola Dr, Santa Cruz, CA 95062

Website: http://www.glennsautorepair.net