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Neighborhoods
South of Market, Southeast San Francisco
Categories

Reviews

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JV
Jeff V.

12/06/2017

Overall
Expertise
Professionalism
Promptness

Don't waste your time and money, this company has the worst customer service I have ever experienced. If there was a way to give negative stars, I would. No one will answer the phone in ANY department nor will they return your emails, text messages or voicemails. I am disgusted and I am cancelling all of my orders immediately!

MB
Maryann B.

05/22/2017

Overall
Expertise
Professionalism
Promptness

I purchased 2 leather items and made a mistake in selecting the color. I called customer service and left a message about the issue. Within a half hour I received a return call and the issue was immediately addressed. Professional and prompt service and excellent products

JM
Jeffrey M.

11/30/2016

Overall
Expertise
Professionalism
Promptness

They never answer calls, nor return calls left on voicemail, nor do they answer emails- customer service is non-existent. The sell somE pretty nice stuff, but I will not be dealing with thes idiots again...apparently they are either TOO CHEAP to hire enough people to handle customer service issues, or they just don't give a damn about the customer (PROBABLY BOTH!)

TT
Todd T.

03/01/2016

Overall

I have issues with an order that was submitted without my consent. An order that arrived where the shirt was torn. And no one will return an email or a phone call. Don't do it, you've been pre warned!!!!

GL
G L.

12/28/2015

Overall

Hopefully you don't have an issue with your order. They do not answer calls or emails. I will not order anything from them again.

Details

Phone: (415) 230-0750

Address: 329 12th St, San Francisco, CA 94103

Website: https://www.touchofmodern.com

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