Furniture Mart

Worst experience ever! First they don't respect their working hours. the shop opens and closes any time without any notice or sign during the working hours. to confirm this also was when i bought a dinning table and as the sign says they close at 7:00pm so i went to rent a truck and on the way at 4:30pm the lady called me saying she needs to close at 5 and i should be there to pickup the table before that! Anyway after i got the table and opened the box there was a scratch on the edge of the table and one of the chairs had torn fabric. I went back couple of time they were closed of course.

After 2 weeks i went back again the lady who sold me the table was not there but there was a man he exchanged the chair for me with one of the display chairs( I had the chair with me in the car) But he said i need to bring the table and he will exchange it for the one displayed not a new one!! or he suggested i go buy some paint from home-depot and fix it myself !!!!!! But again i returned hoping to find the lady and there was she but once i told her she snapped at me refusing to admit her responsibility of fixing or exchanging the table. I had the receipt but she said there is no warranty for scratches i told her it was scratched when i opened the box but she said no the warranty is only if the table became loose!!! then i told her i know that the warranty means everything so she told me if this is the case in your country go back to your country!!!!! ( okay i have an accent but so does she).

I was offended and told her will file a complaint so she said do what ever you want!