Aerocare Respiratory

Excellent help with my o2 generator.

I wouldn't give them even one star, however it's required. All the comments I have read about this company is "right on" when it comes to problems getting an order filled. I have been waiting 6 months! I gave up and went to the Muscular Dystrophy Association and got a loaner for a bed and electric wheelchair. I suggest you use your Association of any sort to do the same. If your registered with them. That's what their there for. JUST A BIG TIP. You don't need insurance or Medicare to get DME equipment! Good luck! PS: Contact Medicare and complain. Tell them they refuse to submit your paperwork as they have decided to step up and take their job of making the decisions.

Aero Care on 5/25/2016 AM said I needed a RX Lucida in pm said she needed the RX clinicals and demographics. call Dr. they faxed Fri.am 2:30pm. Lucida said she had not recv. DR. fax, I asked the DR office to plz fax again. 4pm Lucida said it came over not very clear with no RX. My Dr. again to fax it a 3rd time. Lucida knew I really needed the walker that Friday. Lucida said no way. I took a very hard fall Fri pm Lucida still had

grasp or did not care. I HAVE NEVER RECEIVED A PHONE CALL FROM AERO CARE. Lucida said papers came over all pushed together.I called my DR. office again to have it faxed over again. I found out the office was closed until the 6th. Lucida found papers & sent it to Douglas to process. Douglas said very rudely mine was on the bottom to process. I told him it was ordered 6 days ago. After this run around called American Home Patient. Asked my DR. SO office to fax again #5 to American Home Patient. .