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Alyssa C.

01/01/2015

Overall
HORRIBLE

Do not go here. I warn you. You will get the worst service ever. And you will probably have to make THREE trips back here and the employees not care one bit. This is the worst service I cannot stress enough. Food orders constantly wrong, this place should honestly be shut down.

tomuch39

07/24/2013

Overall

I have been going to this McDonalds for over 8 years and have had more problems in past 3 months than I have in all the years of going to any McDonalds. I have been told to pull over and wait for my order 6 times in past month when ordering thru Drive Thru and only ordering the same #6 McGriddle Meal and coffee. Past 3 weeks, I have been given someone else's order, first a pie and has brown, and last week on Tuesday after being told to pull up and park and wait on my meal, I was given a Sausage Biscuit and Hash Brown and coffee that taste like oil. I called 8 times and finally got thru and person answered took my name and told me to come back in and my meal would be replaced. On Saturday morning I went back, asked for a manager, and spoke with Iris. She talked down to me as if I was lying and said what is your code, I asked what code are your referring to. She said if I called back, I would of been given a code. I told her no code was given to me and explained exactly what happened. She said "Oh Well, there is nothing I can do, and walked off. I asked her "What is your manager's name, and she went over to where some other Hispanic worker was and then thinking I do not understand Spanish, said "Es uno que quiere a gadar algo por nada, and es un mentidoso" This means in English that I am one that wants something for nothing, and is a liar. I was so offended and just because I have brownish hair, light complected, and speak excellent English, doesnt mean I am a liar that wants a free meal. This is uncalled for, and I pray that action is taken against Iris, who uses McDonalds as a way to mistreat customers, and use her racial differences, and manager authority in a negative way.



Thomas OConn

Details

Phone: (972) 783-9855

Address: 120 S Central Expy, Richardson, TX 75080

Website: http://www.mcdonalds.com/

More Info

General Info
We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Services/Products
DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
Payment method
cash, amex, discover, master card, visa
Price Range
$$
Categories
Other Information

Cuisines: Yogurt, Burgers, American, Sandwiches, Hot Dogs, Fast Food, Ice Cream, Healthy, Diner, Cafe, Omelets

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