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01/01/2011
I went to this animal hospital just to get my rabbit's nails cut because I was inexperienced and the reviews looked great. My experience, and surely my rabbit's as well, was horrible. My rabbit, Cucumber, was scared enough as it was because it was her first time at the vet's, but the way they handled her was completely unprofessional and held no compassion that was mentioned in the other reviews. If you're going to hold her down so roughly, I'd expect she'd struggle and try to escape! I was reprimanded for not handling her more often which, at the time, I thought was completely my fault. But a week later, I brought her to a friend's house to see if she could hold Cucumber while I attempt to cut her nails. This friend was able to pick her up perfectly fine with no struggle what so ever and I was able to cut all her nails without a single flinch from her. My friend and I are both new rabbit mothers and are both only 14. If we could pick up our own rabbits with no struggle, I'm sure there was no fault except for the vet's. I'm never taking my rabbit there, again. I would give only one star but the receptionist was lovely and we were not charged for such a failed visit; those were the only pluses.
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Phone: (914) 939-2388
Address: 432 N Main St, Port Chester, NY 10573
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