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11/01/2009
Let me start by saying I really did like this place the food was good and the prices aren't bad. now me and a few friends were having dinner here last night and we seen 2 nice size roaches (not small) crawling on our booth. (Note: This was after we were finished eating. If we would have noticed them while eating, we surley would have left). We said something to the waitress. The waitress was repeatedly apologizing. When I went to pay the ppl at the register, they said nothing and did nothing about it. Now if the roaches are coming out in to the dinning room what does the kitchen look like? I will never go there again and i will tell every one i know not to go ether.
Aside from the diner, they also have a pizza place. The guy, that I guess is the manager, is very rude. I stopped ordering from them awhile ago. We had an incident in which we ordered food from there and we provided our credit card number, expiration date, etc. We advised that the expiration date was October 2013. The next thing we know is that we received a phone call back from a woman who works there stating the credit card was expired (Now please tell me if October 2013 has not even come yet, how is the credit card expired). I asked that she repeat the numbers to me that she had as the card numbers. When she did, they were all accurate. When I asked for the expiration date, she advised that they had February 2013. When I said that was incorrect and that the date was October not February, the rude man jumped on the phone and was yelling. When I advised that I said the word October and not two he got upset and began to yell that "next time you need to say the number and not the months because I dont know months". My point is, if your a jerk who loses their temper over nothing, you dont understand English, you can not seem to understand what the hell I am saying, and your not humble enough to ask me to clarify (rather than assume), why are you dealing with customers?
Details
Phone: (215) 624-9677
Address: 8445 Frankford Ave Ste C, Philadelphia, PA 19136
Website: http://www.save-a-lot.com
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