The Flying Biscuit Cafe

my wife and i really liked the food here. we had pretty good service but after reading some other reviews and also hearing from my sister on her experience, i'm gathering we must have gotten the exception. i think we will give it another try and if the service is bad like what we have been consistently hearing, we will more than likely not go back again. hopefully that is not the case as we really liked the food.

I wish I had the experience of the previous reviewer.... but I've been to this location more than a dozen times since they opened (love the food) and found the service to be consistently terrible. Only once has the service been good (Shelby was our server). For all the other visits, the service ranged from not-so-good to absolutely horrible. Everything from consistently VERY SLOW service (even when the store wasn't busy) to frequently getting the order wrong, to a just downright rude wait staff. At first I figured the lacking service was a result of a newly-trained service staff at the new location, but they've been open for several months now and the service is still just terrible... and this is coming from someone who worked as a waiter for several years. I LOVE the food at F.B. but I don't think I'll return until they can get their service training up to speed. 5-stars for their biscuits, 4 for their food, and unfortunately, 0 for their service...

Amazing!

I love the Flying Biscuit. The food is phenomenal. Southern with a slightly healthier twist. The atmosphere is very family oriented and the decor is so cute. The wait staff is very friendly and everyone there seems to be happy and in a great mood. They do get very slammed so I like to go during the off hours when its a little slower, but even when they are slammed they seem to be able to handle everyone in a timely manner, which is much appreciated with a hungry family!