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06/08/2009
I wanted to start my letter off by saying hello and thank you for taking the time to read my letter. My 6yr. old son and i usually go to McDoanlds for breakfast. On one perticular day my son and i got a late start off in the morning and were not going to make it to breakfast, which was not a big deal since i could just call the nearest location and put a breakfast sandwich on hold and come and pick it up when i was ready. So i called 411 to get the number for McDonalds. This is where it goings down hill. i called McDonalds for 15min.!!! NO ONE answered the phone until breakfast converted into lunch! They were sooo obviese too. They picked up the phone at exactly 11:00am. on the dot! i told them that i would like a chicken biscut breakfast sandwich on hold for me to pick up and the lady on the phone told me they were no longer serving breakfast. i told them i've been calling for the last 15min. and no one would answer. She then put the manager on dutey on the phone. I said the same thing to him and he told me the same thing the lady told me, "we are no longer serving breakfast." I could not belive they would not give me my chicken biscut sandwich since they were the ones at fault. I probably wouldn't have taken it anyway since they probably would have done something to it anyway. What ever happend to the costumer is always right or at least manners? I can say this though, i guess my son and i will have to find a new breakfast place in the mornings and it's too bad. Good serves last a life time and poor serves doesn't.
Details
Phone: (708) 448-6490
Address: 7100 W 127th St, Palos Heights, IL 60463
Website: http://www.mcdonalds.com/
More Info
- General Info
- We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
- Email Business
- Services/Products
- DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
- Payment method
- amex, discover, master card, visa, cash
- Price Range
- $
- Other Links
- Categories
- Other Information
Wi-Fi: Free
Bike Parking: No
Attire: Casual
Drive Through: Yes
Good For Family: Yes
Good For Groups: Yes
Good for Kids: Yes
Take Out: Yes
Cuisines: Yogurt, Burgers, American, Sandwiches, Fast Food, Hot Dogs, Healthy, Diner, Ice Cream, Cafe, Omelets
Takes Reservations: No
Outdoor Seating: No
Price Range : Below Average
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