More Info

Location
Valley Ctr
Category

Reviews

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JR
Janae R.

10/12/2016

Overall
Atmosphere
Expertise
Service

I actually really liked this salon and that's why I always recommended my friends and family to GI to this salon. This particular time I recommended my mother she was already skeptical about going because you know once they find a place they like, it's no changing their mind. Well I talked her into going to this salon and now I regret it, to make a long story short the nail tech was very unprofessional. She put the polish on my mom toe nails but not the whole nail got painted, and yes it was very noticeable, much mom ask could she posts the whole nail the lady got rude and after a little back and fourth she finally put a second coat on and told her next time you do your own nails. Then my mom was getting a design on her two big toes and it was a problem with that. Like as long as I have been dealing with this salon, I have never had a issue with anything. This lady clearly didn't want to be at work today which was not our fault but for you to be the manager of the salon you sure did act very unprofessional. I was going to book here for me and my bridal party to get our nails and what not done for my upcoming wedding, but that has definitely changed my mind. Won't be back here anymore. It just makes you look bad that you recommended someone somewhere and get a bad service.

CG
Calandra G.

01/27/2016

Overall

No stars. The nail tech's where very rude, when I express my dislike for the nails. The yelled at me, and refused to give me a refund. I suggest this place to anyone. Horrible customer service.

Details

Phone: (410) 581-7300

Address: 9616 Reisterstown Rd Ste 235, Owings Mills, MD 21117

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