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Phone: (714) 288-9454
Phone: (714) 771-0283
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Reviews
12/24/2013
Linh is a TERRIBLE hairdresser. She has completely DESTROYED my hair. I asked her to color my long dark brown hair in the 'ombre' fashion. I showed her photos of exactly what I wanted, stressing that I wanted a natural and gradual lightening of my hair from roots to tips. Instead she bleached the bottom two thirds of my hair a horrible bright orangey blond in a pretty much perfect line around my head. When I told her I couldn't go out on the street looking as I did, she then tried 'mending' it by coloring it brown again. My hair is now a horrible dull brown color and is completely BURNT. The roots (which she didn't touch) are nice and silky. The bottom half, is coarse, frizzy and dehydrated. I am going to have to cut it. She even charged me extra because she had to do extra work to correct her initial mistake. I wish I had never met her.
FROM THE OWNERS - we are SO SORRY for your experience. The stylist kept this situation from us. She left us a couple years ago, but you did the right thing- her name is out there! As conscientious owners we wish we had known- we would have immediately rectified the situation and offered a FULL REFUND along with our 35 years of experience to correct. Never in our history have we had such a hurtful review, we ask to be forgiven and encourage those reading this to have confidence in our stellar reputation and 28 years cutting and coloring hair and doing the nails of our Downtown Orange Community. If you are looking for a Hair and Nail Salon, we are asking for your business- ****************** MENTION THIS REVIEW and receive 50% OFF YOUR NEXT SERVICE!!! Thank-you for understanding. Tim and Toni 714-288-0387
03/06/2012
Lily's expertise in precision hair cutting, coloring and perms has given her a large, faithful following. Lily's Hair Design is located in the Hair and Nail Mall which is a landmark in Old Town Orange for the past 30 years, located just 1 block east of the circle, behind Watson Drug, always serving up GREAT HAIR CUTS and MANICURE SERVICES, along with a fresh pot of coffee and something for the sweet tooth, plus free wi-fi. The City of Orange has provided a wonderful downtown community with many shops and eateries that our customers have been enjoying over the years. Please give Lily a call and make an appointment, Lily and the Hair Mall team will make your visit a memorable one.
03/06/2012
Excellent stylist and manicurist, the Hair and Nail Mall has been a landmark in Old Town Orange for 30 years, just 1 block east of the circle, behind Watson Drug, always GREAT HAIR CUTS, a fresh pot of coffee and something for the sweet tooth, plus, free wi-fi. The Hair Mall provides a high level of expertise with a real sense for community. The City of Orange has provided a wonderful downtown community with many shops and eateries that customers have been enjoying over the years offering precision hair cutting, color, perms, pedicures and manicures by an experienced team.
Details
Phone: (714) 288-0387
Address: 326 S Tustin St., Orange, CA 92866
Website: http://www.kistlers.net
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