specialty Lighting & Bulbs, Inc.

Terrible experience. I ordered two metal-halide bulbs and sent them a spec sheet by email to make absolutely sure that we'd get the right ones. They ordered them and the owner, Derek Hude, informed me that they were ready for pick-up.

I spent one hour in traffic to get to the place, only to find that they had ordered the wrong bulbs. Not only didn't they apologize but tried to blame it first on me and then on the manufacturer/distributor ("we ordered the right ones but they sent us the wrong ones"). They then promised to send us the bulbs at no additional charge. I was OK with that and paid.

The next day I get a call from them telling me that the bulbs wouldn't be $29.90 plus tax each as quoted (and paid) but more than $50 each and if I was OK with the additional charge. Again, no apology and the attempt to blame the mistake on me. I declined and opted for a refund instead. The guy who called, Bisser, was rather rude and told me that his time was too valuable to argue with me. Looks like their time is more valuable than their customer's time...

Never again, "Specialty" Lighting & Bulbs!

I NEED TO QUOTE THIS

Cantidad Unidad Descripcion
50 Unid Globos acrílicos 18 pulgadas ***opal acrylic globe 18 inch opening 5.25inch opening

Exceptional selection. Knowledgeable staff. Extraordinary customer service. Fair prices for great products. Simply the best. The owner Derek Hude was hands on every step of the way and will continue to receive my business. I was shocked at how eager the sales associate Adam was to answer all of my questions. Specialty Lighting & Bulbs is the place to go!

i went in their to buy a light bulb, and i left with 2 new bedside lamps, this place has some of the coolest lighting i've ever seen. Not only were the prices reasonable the staff were all so friendly. Happy to see there is still small businesses out there that care. Owe by the way if you want to save energy they also had a wide range of LED light bulbs and even LED light fixtures where you never have to change the bulb, the one guy said it can save you up to 80% in energy

Phone number should be corrected to 305.423.0017