East Manhattan Diagnostic Imaging - New York Radiology Partners

I have had at least six MRIs at East Manhattan Diagnostic. This is the most professional and courteous center that I have visited. As a testament to their competence, it is the only center in the city that my specialist will use. It is a pleasure to deal with the staff at East Manhattan.

The staff at East Manhattan Diagnostic could not have been more terrific. They were courteous, helpful, polite and efficient. From the from desk to the MRI technician my experience having the MRI was made quite easy. I certainly appreciate the professionalism of all.

I am grateful to East Manhattan Diagnostic for their professionalism, courtesy, kindness, and special attention to my needs. The staff, starting at Reception, is unfailingly polite, patient, and helpful. My appointments were given on time, which is so important to all of us . And, the Doctor who actually did my MRI , was efficient and had GREAT music in the earphones, which makes the MRI seem much easier . The radiologist promptly got my results to my orthopod . Thank you very much, East Manhattan Diagnostic.

Friendly, courteous service. Satisfying, professional MRI experience.

started when scheduled, courteous, professional

This was the best radiology experience I've had. No wait, excellent service. Couldn't be better. Even a good cup of coffee! Only annoyance was that they said results would be available 24 - 48 hrs later. I didn't hear from my doc until 4 days later. Don't know if that was his inefficiency or what. It would be great to get an email or call at the same time as the doctor. I know that is not standard medical practice but it should be. I wanted to know the results and then be able to discuss treatment options with my doctor. I think a patient should know when the results are available. I had called my doctor a few times but got no response.

Very professional, clean, efficient......they explained things clearly, were on-time, got the results back quickly.

Quick to get me in - Efficient during visit - Kind in consideration to expedite my MRI to provide urgent medical attention.

Unbelievably professional, kind, courteous service! My Doctor says their images are unparalleled; that's why I travelled from Washington, DC. I hit a snag when I told Dwayne (the tech) that I'd had some itching last time I had an MRA. They were going to postpone the test, but because I travelled from DC, I asked them to please reconsider. Staff called Dr. Kaplan (the radiologist) who spoke with me, then checked with my nurse, and discovered it would be safe to pre-medicate me with a Benadryl.I got the test done that day, saving me a 9 hour bus trip. Dr. Kaplan, Dwayne, Wayne and Maria (at the front desk) were all so lovely. Maria even helped me navigate the trains and buses! Nothing like my DC experiences...this is a seriously customer service oriented imaging center! Alexandra

Great experience, friendly staff, prompt appointment !!

A fabulous experience with caring staff. Everyone goes out of there way to be helpful and make you feel comfortable. This is the way healthcare should be!!!! Thanks :-)

Staff was outstanding and office was charming. It was professional, while still warm and welcoming. I would definitely come again if I needed another exam and also refer anyone else with confidence. Thanks for a great experience.

Recommend.