Arche Inc Madison Ave

The shoes are wonderfully comfortable but when I had a big problem with the leather peeling off the tip of the shoe, I was referred to the "HR" department. For the price I should have been able to return the shoes and given a credit ( or refund but I would have accepted credit). So buyer beware - do not ever throw away your receipts and don't expect someone to apologize and do what is best for the customer. At these prices I would have expected no less. Instead, the HR department will determine if I have a legitimate right to a credit. Love that!