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- Services/Products
- Oil Change.
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- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
Services: Oil Change
Reviews
01/05/2016
I went there for an oil change. He kept arguing with me about the air pressure in my tires telling me that it was to high and why were they over inflated. Once we finally got passed that I asked how much the oil change was, he told me and when I asked if the price went up, he kept cutting me off and yelling "price hasn't changed" as he walked away. The yelled this 3 times and told him he didn't have to be a "jack a**" about it. At that point he approached me in an aggressive manner and told me, "if it wasn't for me being uniform I'd kick your a**". Nice way to treat a customer. Long story short, I had a meeting with the owner, Steve Wine. He told me that he would have a meeting with Austin, the employee in question. He later called me and explained that Austin admitted to the act, apologized to him, certainly not me, and he has decided to keep him as an employee. They will never get the business of me or my family nor friends again. I would advise everyone to not use their services.
12/04/2015
My son who is 20 took his car in for a oil change they ask him if he wanted a fuel system cleaning he said no not at this time When it was time to pay the bill they charged him for it $79.99 He said he did not want that. They said that it was done and he has to pay. What a scam!!! Have been going there for 3 years. Never going there again 0 stars
09/01/2012
i can believe the coupon Master lube advertise for oil change full service $29.99 is not true. even though the coupon expire 9/15/2012.They even said they don't accept the coupon, just only$39.99 only
Details
Phone: (920) 725-9878
Address: 1404 S Commercial St, Neenah, WI 54956
Website: http://www.masterlubeoilchange.com
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