They usually respond with “I can’t believe this has been going on in my house” or “I’ve been doing my own inspections and preventative treatments for years”. The problem is that although they had the best intentions, they simply did not know what to look for or how to properly inspect for termites.
Unfortunately it is a fact that every house has some type of pest infestation, whether it be insects like Termites, Carpenter Ants, Spiders, Wasps, or rodents like Squirrels and Mice.