Southern Star Moving

Terrible service.......

Avoid the company like a plague.......

They arrived 3 hours late to begin with - no phone calls - nothing. Had to call 3 times to figure out what was going on. Explanation provided - the drivers did not have the right key to the truck - no courtesy call to even say they are running late. After leaving a message and calling 3 times after that - they arrived 3 hours after the scheduled time. No apology from the owner as to the delay.



They work on an hourly basis.

Provided them a detailed inventory of items to move. They do a bait and switch tactic. I was told that the approximate time to do the move would be 4-5 hours. I even asked for a 3rd person - since I was on a 3rd floor - and Fred (the owner) said not necessary.

Well, they ended up working for 9.5 hours. Thats more than double the estimate. And their efficiency was way down.

And Fred's answer to this was - well, it was an hourly rate - you could have stopped them at any time. So, basically he believes that by quoting a low ball number, you get hooked and then he can swindle you with all the extra hours.



Avoid this company - it is a screwed up organization. You can get much better service for same or slightly better rates.