My Comfort

My Comfort

7092 Plaza Center Dr, West Jordan, UT 84084



worst shopping experince of my life!!!!!!!!

absolutly NONE



THE LIES & THE LIES......



Dave is the worst. I only TT Jimmy a couple times but he made promises that didn't happen. I had been thinking about giving this bed a try for a couple years before I bought it and was excited to try it. I'm 270lbs and my circulation gets cut off in my arms and hips when sleeping on my side. ----I finally decided to try it. I didn't ask about the return policy I didn't think it would be an issue but Dave told me if for any reason i didn't like the bed between 30 - 60 days I could return it and it would be maybe $200 $300. -----First off I didn't get it the 3-5 business days as i was told. Jimmy promised to waive the shipping (never happened) after almost 3 weeks ups finally drops it off in my drive way while I'm at work having my kid sign for it. -----Then I absolutely tortured my self for 30 day on that piece of junk. Either my feet and head sat up higher in the bed and S T R E T C H E D my midsection painfully bad or my hips and shoulders sunk down in arching my back very painfully bad. I got the latex gel overlay system. which should not have left impressions like memory foam but when I'd wake up in pain in the middle of the night get a drink stretch and go back to bed 1/2 hour later a body impression would still be there. ----there box spring system was very flimsy. the springs in the actual mattress were alway twanging and making noises every time I moved. the whole bed was just cheap garbage that with pillows and delivery and everything I spent $2500 on. -----when I finally took it back in PERFECT condition. I got stuck with almost a $1,000.00 bill. Dave said that corporate in canada made that decision and that I could not talk to anyone who actually made the decision but he could not do anything about it that was the best he could do. They charged me 15% of a fake full retail price of everything. they said the pillows were none returnable and they were given at a discount with the bed and now had to be charged at full price so double the 150 I paid. -----I also ordered a mattress protector and to seat cushions @ 110. I NEVER received them. They said they would reimburse me for those a few times but never happened. -----I financed through wellsfargo financial when I called them to ask them to charge back the items so i could resolve the matter with the store they refused. -----I asked Dave on my last conversation with him if he stilled told customers it would only be a couple hundred dollars if returning a bed.... He choked clearing his throat, averted his gaze, and in a whispered voice said no he tells them several hundred dollars. (I'd like to see that happen.... whatever) -----I know this review is long but this is a condensed version. There was a lot of conversation and LIES by DAVE that would triple the length of this review. -----what can you do???? if I don't want my credit destroyed I pay the account. They should include some complimentary Vaseline with purchase..