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JM
John M.

12/21/2015

Overall

DO NOT USE THEM!!



They should get zero stars because this company will only do more damage to your rug.... After I had a small stain on my rug "steamed", it spread from a two inch stain to a two foot stain and then the owner refused to refund the money or do anything else to fix the situation. I would have been better off using the money toward the purchase of a new rug than paying them for their so called "steam cleaning" process.

BM
Brooke M.

12/21/2015

Overall

Unfortunately, this is just about the worst steam cleaning company I have ever used. They do have hidden fees that are never mentioned until they get there. I paid over $160 for them to steam an 8'x10' area rug. Not only did they ruin the rug beyond repair with the harsh chemicals but will not refund even a partial payment even after the manager admitting the service tech should not have cleaned the carpet in the first place as these chemical are not meant for the material I told him the rug was. Zero customer service and I cannot get the owner on the phone. Please I warn you to stay away and use a more reputable company!

SZ
Sheila Z.

11/16/2015

Overall

I hired this company to clean a white fabric couch. The technician, Mitchell, conducted himself professionally and finished very quickly. My couch was in storage for a while and had developed yellowish water stains. Now, my couch looks brand new and just beautiful. I'm very happy! I am definitely keeping their business card for the future. :)

ZJ
Zachary J.

11/22/2014

Overall
Not happy at all

Call this company to come clean my mom's 3 bedroom home. The guy was 2 hours late, not courteous, took him 20 minutes to do the job. He was in such a hurry the job was just horrible. Took our $100 and left, I called them to let them now we were not happy, no one answered nor called us back after leaving a message. They made their $100 in 20 min that's all that mattered, I wish I was home because I would not have let my mom pay them. Very poor service, would not recommend to anyone.

CF
Conswala F.

11/22/2014

Overall
Very poor service

These people need to show more that they care about their work, quality does not matter with them. Carpet still look bad, they were in a hurry, took my money and left, so not happy, and will not return any phone calls, almost as if they know my number

raurilio

06/25/2012

Overall
Do NOT use this company, they ...

Do NOT use this company, they ruined the fabric on my pillows. The couch looked better/cleaner before they cleaned it. They left large brown stains on the pillows and will do nothing about it. Mitch at the office refused to do anything and said I was "annoying" for explaining my problem and not letting him speak and when he did speak he was very rude and unprofessional.

claimed iconBusiness Response06/27/2012

This person is being dishonest! She has an 8 year old off white sofa riddled with yellow pet urine stains and the pet chewed the cusions . the tech has noted that this sofa was in real bad shape before the cleaning. when she call our office to tell us she was unhappy with the $50.00 basic sofa cleaning, she was 1- very verbally abusive 2- spoke over me when ever I started to tell her we would come back and take care of it and she hung up on me. how do you think an 8 yr old white sofa would look if you never cleaned it ? now add a pet to the equation..and human use such as eating drinking and basic normal siol got a good visual? this is a prime example of an unreasonable customer. we guarantee satisfaction on all of our work !

This listing has been claimed by a business representative.
dontdothat

01/08/2012

Overall
very impressed with how well t...

they cleaned the carpet in my SUV and they made it look brand new again!!!

stephwpb

01/01/2012

Overall
Extreme Steam came to clean my...

Extreme Steam came to clean my carpet and did a wonderful job and gave us an excellent price with the coupon I printed.

They arrived on time and my carpets were dry in less than 3 hours and they looked like new. and they made the whole house smell fresh and clean.

MC
Mitchell C.

10/24/2011

Overall
IMPRESSED!

Very impressed by how clean they got my carpet! They arrived on time and did a great job. This was without a doubt the best carpet cleaning experience ever.

Details

Phone: (561) 255-4478

Website: http://www.extremesteamcleaners.com

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