More Info
- Email Business
- Payment method
- amex, debit, discover, mastercard, visa, all major credit cards, insurance
- Other Link
- Categories
Reviews
12/21/2015
DO NOT USE THEM!!
They should get zero stars because this company will only do more damage to your rug.... After I had a small stain on my rug "steamed", it spread from a two inch stain to a two foot stain and then the owner refused to refund the money or do anything else to fix the situation. I would have been better off using the money toward the purchase of a new rug than paying them for their so called "steam cleaning" process.
12/21/2015
Unfortunately, this is just about the worst steam cleaning company I have ever used. They do have hidden fees that are never mentioned until they get there. I paid over $160 for them to steam an 8'x10' area rug. Not only did they ruin the rug beyond repair with the harsh chemicals but will not refund even a partial payment even after the manager admitting the service tech should not have cleaned the carpet in the first place as these chemical are not meant for the material I told him the rug was. Zero customer service and I cannot get the owner on the phone. Please I warn you to stay away and use a more reputable company!
11/16/2015
I hired this company to clean a white fabric couch. The technician, Mitchell, conducted himself professionally and finished very quickly. My couch was in storage for a while and had developed yellowish water stains. Now, my couch looks brand new and just beautiful. I'm very happy! I am definitely keeping their business card for the future. :)
11/22/2014
Call this company to come clean my mom's 3 bedroom home. The guy was 2 hours late, not courteous, took him 20 minutes to do the job. He was in such a hurry the job was just horrible. Took our $100 and left, I called them to let them now we were not happy, no one answered nor called us back after leaving a message. They made their $100 in 20 min that's all that mattered, I wish I was home because I would not have let my mom pay them. Very poor service, would not recommend to anyone.
11/22/2014
These people need to show more that they care about their work, quality does not matter with them. Carpet still look bad, they were in a hurry, took my money and left, so not happy, and will not return any phone calls, almost as if they know my number
06/25/2012
Do NOT use this company, they ruined the fabric on my pillows. The couch looked better/cleaner before they cleaned it. They left large brown stains on the pillows and will do nothing about it. Mitch at the office refused to do anything and said I was "annoying" for explaining my problem and not letting him speak and when he did speak he was very rude and unprofessional.
This person is being dishonest! She has an 8 year old off white sofa riddled with yellow pet urine stains and the pet chewed the cusions . the tech has noted that this sofa was in real bad shape before the cleaning. when she call our office to tell us she was unhappy with the $50.00 basic sofa cleaning, she was 1- very verbally abusive 2- spoke over me when ever I started to tell her we would come back and take care of it and she hung up on me. how do you think an 8 yr old white sofa would look if you never cleaned it ? now add a pet to the equation..and human use such as eating drinking and basic normal siol got a good visual? this is a prime example of an unreasonable customer. we guarantee satisfaction on all of our work !
01/08/2012
they cleaned the carpet in my SUV and they made it look brand new again!!!
01/01/2012
Extreme Steam came to clean my carpet and did a wonderful job and gave us an excellent price with the coupon I printed.
They arrived on time and my carpets were dry in less than 3 hours and they looked like new. and they made the whole house smell fresh and clean.
10/24/2011
Very impressed by how clean they got my carpet! They arrived on time and did a great job. This was without a doubt the best carpet cleaning experience ever.
Details
Phone: (561) 255-4478
Website: http://www.extremesteamcleaners.com