The Buchanan Group (Prospect Mortgage)

I was seeking FHA Back to Work program ...



It's going on almost 3 months now and I am getting a major run around. I decided to put faith into Pete Thompson getting me the answers that I need. I am getting no follow up after leaving a few emails over the past 3 weeks. It is very unprofessional. I went with another lender that gave me the answers that I needed and with a quick turnaround. Avoid Prospect Mortgage and Pete Thompson!

I was seeking a FHA 203K, and fell upon Prospect's website. I put in a request for more information, and was greeted by a nice fellow by the name of Jarrod Greer. I gave him all of the info needed to get my application started and after that he has yet to call me and it has been over a week now. I called him 3-4 times left two messages, sent him emails, nothing. He is extremely unprofessional and I do not recommend this broker. There are other mortgage brokers who will lead you to where you need to be, and if you don't qualify will tell you, not avoid you. Not worth your business.

Pete is a great asset to me with his efficiency and keeping on top of his business.

Both Peter and Jeanine were very patient and kind throughout the entire process. I valued the respect and courtesy they always provided throughout every phone call. Purchasing a home can be a very stressful time and both Peter and Jeanine provided me with honest options while always being sensitive to my needs. Wow! I have never made a major purchase before where I felt as if they truly wanted to help me as a person :)

Everyone kept me informed about everything going on. They also answered all questions we had in a timely manner and spoke so we could understand.

Made a loan to a buyer that had difficulty with another lender.

John was just his normal, consistent self. John is always my first choice.

John’s calmness and assurance that this deal would happen! John is conscientious.

Pete was very attentive to my concerns throughout the mortgage process and tried, at all times, to keep me in the loop with what stage the loan was in.

I met Pete Thompson last year when he did the loan for a buyer on one of my listings. I was immediately impressed with how proactive his communication was regarding the status of the loan. Since that time, Pete has become my number one loan officer and I look forward to doing many deals with him in the future. Thank you.