Carolina Car Care

I recently talked to someone who told me that they had a bad experience with Carolina Car Care. He said that they put the wrong part in his car which caused a leak. We both agree that any auto repair shop that won't allow customers to watch their mechanics work on your car is a place to avoid. As for my experience, Carolina Car Care wanted to replace my car's expansion valve, evaporator, and dryer to fix an A/C leak problem in my car, I went to a specialist and got a second opinion, and he knew more about my make and model. He found that it was the pressure switch that was leaking. On 4/10/09, Carolina Car Care would have charged me about $900 more than my specialist to try to fix my A/C leak, and it would still have leaked after their misdiagnosis fix. It has now been many months since the pressure switch was replaced by my specialist, and my A/C still has no leaks in it. I suggest you get a second opinion on any expensive repairs if you do go there, but I would avoid Carolina Car Care to begin with. Also, when I drove my car to them in 4/09, my left front master switch for all four power windows was working. When I was about to leave, I discovered it wasn't working at all. In addition, I had a bad oil leak from a ruptured hose line that started in their parking lot after their mechanic got in to drive it on to the lift. I assume both were just coincidences. The owner of Carolina Car Care agreed that it was my "lucky day" that the leak happened while I was at his shop. (4/6/12 Update = the A/C parts they wanted to replace are still working fine!). My experience with their pricing was that while Carolina Car Care's hourly rate was below the local Toyota dealer's rate, when they added THEIR pricing for the A/C parts, the Toyota dealer's overall price to do the job was less!