Woodcrafter's Furniture Galleries

*********Buyer Beware***************
In December I ordered $4500.00 worth of living room furniture and was very satisfied with my furniture and the experience. Go back in March to order 4 dining room chairs. I wanted white vinyl parsons chairs. The did not have any in stock so I worked with Betty, looking through catalogs to find some. We looked at several books. She showed me one that fit my needs and she wrote up the order. Waited THREE MONTHS!!! Went to pick them up today and they are TAN. I am told that the staff there could have no way of knowing that the picture in the book was not accurate. This sounded reasonable to me, I was then told that ***I*** should have known that the picture was not accurate. Therefore, I must pay a 25% ($100) restocking fee to even order something else. Well, in legal speak, they are correct, but in integrity and customer satisfaction, what is LEGAL AND WHAT IS RIGHT are very often two different things. So be forewarned, as long as everything goes smoothly you are good, but if not, then you are on your own and out whatever money you have spent.

Over the years, Linda and I have purchased furniture from Woodcrafters multiple times. Our daughters and son-in-law has purchased furniture from Woodcrafters multiple times. Our oldest grandson has purchased from Woodcrafters. We've all had a good experience with Woodcrafters Galleries. The staff is friendly and helpful. The products are of high quality and we are now interested in a new recliner and we're going to Woodcrafters Galleries.