More Info

Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (301) 540-5844

Phone: (301) 710-5689

Payment method
discover, visa, all major credit cards
Categories
Other Information

Parking: Lot

Reviews

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Terry M.

04/09/2018

Overall
Expertise
Professionalism
Promptness

The women who clean my house are extremely well trained. They are thorough, meticulous and pay attention to detail. I have been a customer for many years and have never been disappointed.

calleigh

12/13/2009

Overall
Good Cleaning!

I Had two ladies from this company out to clean my home. They were very nice and did a fantastic job cleaning by bathrooms and even got a stain out of my shower that no one else could get out! I signed up for biweekly service and was given a great price. The "inspector" came out on the first clean, and thrid and 5th clean. Seems that they do care about the quality and want to be sure im happy. I like that. Whatever it is they use on wood floors is amazing, wish i could buy it. They shine so well, and are really clean after they finish with them. The girls are pleasant, but the office staff is who I am really impressed with. I have had to change my clean dates a lot due to doctors appoitments, and such and they are always very accomodating. I like the fact I can email them to do this. They make it easy . I have had a coupld different teams, due to the fact I switch days, but each one of them are very good . I am very happy with them and would reccommend. You even get Live person when you call there. ! The Number above is Old I Believe.

301-740-8101 is number they gave me. Yellow Pages needs to update.

nobeez

11/02/2008

Overall
Beware!!

This company is very unethical. I highly recommend you stay away from this service. The cleaning crew was efficient, however the owner is rude and unethical in her practices. I notified the company on serveral occasions that services were no longer needed, however the crew continued to come to the home. Eventually, we refused to let them in, the owner then turned me in to a collection company hoping to collect funds for services NOT rendered. Buyer beware!

claimed iconBusiness Response05/28/2009

We Give Out confirmation Numbers, whenever someone cancels their cleans or reschedules. This person did NOT Call , nor email as they did Not have the confirmation #. We never wish to clean , if we are not being paid for it. The girls work very hard to provide good service, and this person Just thought they could say "I didnt want it".. Yet ket Them IN to clean. We gain access By KEY, or someone lets them in. WHY LET them in to clean if you cancelled?

This listing has been claimed by a business representative.
jgoodhope

01/26/2008

Overall
Excellent Professional Service

I have used this service for many years, and moved out of state. I Still have a Rental Property here, and they provide service for me there. I gave them a Key, and they are very trustworthy, Honest and that Means alot , since im out of town a Lot. They come on scheduled day, have never Cancelled me, and always do exactly what their brouchure Describes. Im very Happy with this service and Hightly Recommend them--- The Customer service is Very good as well. Ive Priced other services, and what You get from these folks is Way worth it!

Details

Phone: (301) 740-8101

Address: 19634 Club House Rd Ste 315, Montgomery Village, MD 20886

Website: http://www.thecleaningauthority.com/rockville

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