More Info
- Category
Reviews
08/14/2014
Traveling through Colorado this summer we had the misfortune of breaking down in Monte Vista. We Googled a few auto repair business, made some calls. This shop seemed the most eager to help us out and provided us with two different towing service. After getting our vehicle to Automotive Experts, the owner was very thorough and explained to us the work that was need to get our car back on the road. He also gave us the option of a better part or a better price. Which we opted for a quality part. Unfortunately the part was not available until the next day. The owner was kind enough to give my family and I a ride to a nearby hotel. The next day our vehicle was ready as promised. Also his estimate was exactly as quoted, not a penny more! that's a first for us! Its a bummer when you have trouble on the road but Automotive Experts made us feel like we were a home town customer!
!!thank you for your service!!
The Deacons, Wichita Ks
10/25/2011
This business has the fortunate circumstance of operating in the valley. Competition is sparse, but the conscientious consumer knows to shop around. I have done business with this company a couple years ago to have my brakes replaced. The work was done correctly, I have no qualms in the competency of the techs, however the experience as a whole was deprived by the owners lack of professionalism and aura of integrity. Just recently, I was gathering quotes and figured to give this business a chance as I would rather have services done locally. The price quoted to me was rather high for what the job would necessitate, upon further research I found the quote to be about $500 dollars more than average, and $300 more than my second highest quote. I was still stuck with an estimate fee of $40, but is a little loss compared to the financial irresponsibility of giving this company my business. As with any purchase, shop around. I am sure that you will find something better than this company.
Hmmm very interesting! Id like to know who wrote this. We have NEVER charged for a estimate and never will. Sometimes my estimates are a little higher than others only because they are very thural. Nothing worse that getting a quote for one amount and picking up your vehicle and the amount due is a quit a bit higher than what you agreed on. Sincerely Raul Duran Owner of Automotive Experts
10/10/2011
If you are thinking about getting work done on your vehicle--take it somewhere else. For work that was supposed to take 6 wks he took 7 mos and i still didn't have a running vehicle. He went back on the original agreement, left my windows down in inclement weather, lied about working on my car and told me he did work on my car that he won't put in writing. He is not a professional and doesn't keep his word.
I'm sure this is the lady in the Durango?!?!?! Interesting that you failed to mention that it took you 2 months to make a decision to go ahead with the work on your car and come up with half the money to start the project. Also interesting that you when you showed up at my business that you mentioned every mechanic shop you have been to had “F%$*ed you!! I think you're one of those people that think you got F*&^ed no matter what the outcome is!! And yes your vehicle did need additional work after I rebuilt the engine. When the vehicle came in DOA on that back of a tow truck I had no way of knowing at the time that you ALSO needed transmission work, it was imposable to know this with a UNDRIVABLE vehicle. You also did receive a invoice from my business as to what work was done to your vehicle, its broken down in a dollar amount between parts and labor, black and white. But none the less this ended up being a regretful experience for both parties involved.. Sincerely Raul Duran Owner of Automotive Experts
Details
Phone: (719) 852-2526
Address: 1703 Grande Ave, Monte Vista, CO 81144
People Also Viewed
- Good Speed Automotive
2140 Grande Ave, Monte Vista, CO 81144
- San Luis Valley Auto Repair
150 N Broadway St, Monte Vista, CO 81144
- Absolute Shine Auto Body Paint
859 Acequia Dr, Monte Vista, CO 81144
- Discount Auto Parts & Glass Inc
120 S Broadway St, Monte Vista, CO 81144
- Pioneer Auto Body
259 N Broadway St, Monte Vista, CO 81144
- R & D Towing
310 Ray St, Monte Vista, CO 81144
- Haynies Inc
1080 Us Highway 285 N, Monte Vista, CO 81144
- Stanek Auto Body Repair
1324 Us Highway 285 N, Monte Vista, CO 81144