Klinit Cleaners

LOST MY CLOTHES AND WORST EVER CUSTOMER CARE RECEIVED BY THE MANAGER, GUSTAVO!!!!!! I had the worst service ever at Klinit. Bought two vouchers at http://amazon.com and wasn't even able to use the second. Since they lost 6 shirts and 1 pair of pants. I kept calling them... the manager Gustavo who was supposed to help me, never gave me any feedback. i kept calling them forever and he was never there, never able to come to the phone, neither return my messages and calls.... it was really disappointing. I stopped calling to see if they would forget who I was. Called back after a while and he said he wold give the money for my second voucher back and an amount for my clothes... I never received the reimbursement neither any money for my clothes... kept calling them and the same old story again! Nobody could help me! Really disappointing!!!!!! VERY BAD SERVICE!!!!

I drop my cloth off every week there I have never had a problem ... Love that they deliver and always on time. I highly recommended

By far the worst cleaners on Brickell. They blame everyone but themselves for clothes that they mess up on. They ruined my Lacoste polos which had tags on them and blamed me for not spotting small stains which they put on the shirt. When I complained all they said was, "this is how you brought the clothes." Why would I buy polos with stains? I went back to Nordstrom and they stated that the stains are chemical burns from the dry cleaners. I tried to negotiate with Klinit Cleaners and they said, "I can give you $25.00 dollars for the shirt." I explained I paid $90 for them and they said, "well those are the rules for our cleaning we can only pay 10 times the cost of cleaning." My bill was more than $128 for the cleaning; It will be my last time ever going to Klinit Cleaners.

I took over 40 items on my first try at this cleaner. My last cleaners had moved their operation too far to continue going there. I am very meticulous about my clothes. When I went to pick up the clothes, a work shirt of mine had a BASEBALL size hole in it. I was told that I brought the shirt to them that way and they would do nothing for me.



The woman there treated me like I was a moron trying to pull the wool over their eyes for complaining. I'm not sure why I would want to bring a shirt with a hole that size to be cleaned. When I showed her that my white shirt was black from dirt in several places from having been what appeared to be dragged around, she said I must have done that too.



DON'T CLEAN YOUR CLOTHES HERE!