AL's Heating & Cooling Services Inc

We just had a new furnace installed about a week ago. The day it was installed after they had already left, we noticed a leak. Apparently they didn’t connect all of the hoses and one was draining into our floor. Then within a couple days, we needed to turn the heat on-and instead of the heat coming on- the a/c kicks on then alternates to the heat. When I called them to come out and take a look, they tried to charge me an $85 service fee (hadn’t even had the system less than a week). Once a time was scheduled for two days later and schedules were rearranged so we could be home, they called the same day saying they had to order a new thermostat and wouldn’t come out that day... this is without them ever coming out, so that tells me they were already aware of a common problem. Then when they tried to reschedule when the part does come in they refused to schedule an afternoon appointment because “they don’t drive that far in the afternoon”. So now we have to rearrange our schedules again because of their incompetence and terrible customer service. Very disappointed with this company.

These guys are impeccable perfectionists. You won't find a more experienced and knowledgeable team for any heating and cooling issues. There are a lot of choices but you'll be glad you called this trustworthy company.

and they are available most of the time. They are EXTREMELY PRICEY!