More Info
- General Info
- WOW! is a leading national internet, cable and phone provider, serving residential, business and wholesale customers in Illinois, Michigan, Indiana, Ohio, Maryland and the Southeast. With an expansive portfolio of advanced services including high-speed Internet, data, voice, cloud and cable television services, the company is dedicated to delighting customers with friendly, quality service at affordable prices.
- Email Business
- Extra Phones
TollFree: (800) 817-8220
- Payment method
- all major credit cards
- Other Link
- Categories
Reviews
11/14/2016
had a problem getting through to their loyalty or retention department. when i finally did, they told me i already had the best deal, they couldn't do better or they'd lose money (as if, as customers, we care, or even believe that they're not making billions of dollars!).
so, what's the point of even having me call retention, if they're not going to offer ANYTHING to keep my business, lol.
i wouldn't mind so much, but they wasted an hour of my time telling me this.
11/08/2015
WOW, called Customer Service, had to call back three times because the Service Rep couldn't speak good English. They have now outsourced their Customer Service to South America. Oh, they still couldn't fix my issue.
07/12/2015
If I could give crappie company 0 stars I would. Constant rate increases, internet speed cut, channels on TV cut. Free channels now at extra cost. Stay away from these theives.
Details
Address: Madison Heights, MI 48071
Website: http://www.wowway.com