More Info

Extra Phones

Phone: (410) 512-3641

Phone: (410) 512-3700

Phone: (410) 821-5380

Payment method
amex, visa, check, discover, master card, cash
Location
Galleria Towers
Neighborhood
Lutherville - Timonium
AKA

Medstar Health

Category

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
VJ
Vee J.

10/24/2018

Provided by Superpages
Overall

For my first visit I'm told I'm going to have xrays done. The hygienist gloved up then turned on the water for the cup, went into several drawers left the room twice still gloved up mind you. Came in with the pieces to do my xrays and dumped them on the counter. She put the pieces together and proceed to try and put them in my mouth. I stopped her for several reasons. One do I know the counter is clean. Two you left the room several times with the same gloves and proceeded to want to put them in my mouth. I work in healthcare and the rule is unglove once you leave a room. So then she gets the doctor. The doctor comes in and proceeds to tell me about how they follow OSHA practices and so forth, FYI: that's to protect the employees not the patients. She then tells me that the films have to be taken in the other room for processing to try and explain why the hygienist would consistently wear the gloves out of the room but... there were no films yet the xrays hadn't even been done. She proceeded to ask me if i wanted a referral to another provider. Considering the practices that I viewed I cannot feel confident that another provider they would refer me to would be much better. I did not feel comfortable with the situation and left. I do not recommend going here if you are looking for a professional and sanitary dental office.

Details

Phone: (877) 772-6505

Address: 1447 York Rd, Lutherville Timonium, MD 21093

Website: http://medstarhealth.org

People Also Viewed